It seems that the Menaphos security will neither allow them to leave nor enter the city farther, causing them to become stranded on the docks until the stalemate has concluded.
Sensei Hakase is also able to assign City Quest tasks.
Have you ever wanted to make a difference on RuneHQ? Now is your chance, we are currently hiring volunteers!
For more information about staff roles and responsibilities see this area.
Once you are ready (and signed into the forums), you can find open applications on the navigation bar at the top of the forums.