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HELP: I can see the volume mixer running, but no sound


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#1 Anthony

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Posted 26 June 2012 - 09:19 PM

So i was listening to some music on youtube and all of a sudden the noise jsut stopped working, but the volume mixer was still working, showing sound was playing. I tried playing music on my computer,a dvd, all nothing. I went into my device manager and it said all of my volume devices were working properly, updated all of the drivers, still nothing. please help Posted Image!

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#2 James

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Posted 26 June 2012 - 09:59 PM

Do you use Realtek? You can find this in your control panel.

Alternatively, right click on Speaker Icon ---> Playback Deivces. Make sure the correct output is enabled.

#3 Guest_joker_*

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Posted 27 June 2012 - 12:27 AM

I wouldn't mind connecting to teamviewer to help you out if you allow things like that. It very well could be what above poster said, but I'd go in and check a series of things.


Best of luck,

Joker

#4 Anthony

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Posted 28 June 2012 - 07:53 PM

After 4 and a half hours on the phone with HP tech support we finally figured out the problem. i was adivsed to reset my computer to factory settings to see if the problem persisited, and it did so that had come to the conclusion that it is either the speakers or the sound board, whihc is strange since the computer is 7 months old. i will have to send it in for them to fix it

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