Jump to content

Platinum level Jagex recognized fansite

Toggle shoutbox ColorWars ShoutBox

Everold : (Jul 29,2014 1:17) Twitch.tv/everold streaming me capping at cit... its sooo much fun.
BellaDonna57 : (Jul 28,2014 22:18) I wonder if the Araxxor video thing crashed it?
DailyDoseofRS : (Jul 28,2014 21:18) oh hey guys if you guys haven't figured it out yet just type runescape in google and click "the No.1 free online" link
DailyDoseofRS : (Jul 28,2014 21:01) I NEED MY DAILY DOSE OF RS MAN!
Sola Wind : (Jul 28,2014 20:11) server overload time
roadi0223 : (Jul 28,2014 20:02) i cant connect to RS webiste at all. anyone know whats going on?
ImpOfLegends : (Jul 28,2014 18:48) So whats up with RS? I was on a while ago and now i get a configuration error...
Smileur : (Jul 28,2014 18:34) Looks like RS servers are failing right now ! o_o
The Gatorboy : (Jul 28,2014 18:08) Or not? idk runescape is being mean to me :P
The Gatorboy : (Jul 28,2014 18:07) nevermind now I can
The Gatorboy : (Jul 28,2014 18:07) I can't even connect to runescape's website O.o
6andalf : (Jul 28,2014 16:11) Oh hey
6andalf : (Jul 28,2014 16:11) Laggy's better than what I have atm.
October Rust : (Jul 28,2014 16:06) it is currently very very laggy..like it is updating, or everyone is creating instances
6andalf : (Jul 28,2014 16:05) Also, is anyone else unable to do anything on runescape.com? I can't even get client to run.
6andalf : (Jul 28,2014 16:03) It's Shpikey and Cardinal's birthday?
Sliver : (Jul 28,2014 14:56) Happy birthday you two! :D
Hope : (Jul 28,2014 14:11) Happy birthday Shpikey and Cardinal.
Starlit Sky : (Jul 28,2014 13:51) is rs down atm??
3ter 1 : (Jul 28,2014 13:34) no lol

Account Recovery Login Box is just black?


This topic has been archived. This means that you cannot reply to this topic.
4 replies to this topic

#1 Guest_Fwizzle45_*

Guest_Fwizzle45_*
  • Guests
Click to view battle stats

Posted 12 October 2012 - 07:56 PM

The Account Recovery screen just goes black for me. Things I have done listed below.
- Uninstalled and reinstalled both Java 32 and 64 bit
- Uninstalled and reinstalled Google Chrome < my browser of choice
- Tried using the account recovery on different browsers, including. Internet Explorer, Firefox, and Safari.
- Cleared Java Cache in Computer Files
What else is there to do? If anyone can help it would be much appreciated because as of now I can never play runescape again unless I fix this issue.
P.S. I can go in to the actual game fine but the problem is I need to change my password as Ive forgotten mine. It`s been a long time since I last played so I forgot the password. It`s only the Account Recovery login page that wont load for me, the little box just goes black.

#2 Pandazack91

Pandazack91

    Outgoing Ogre

  • Established Members
  • PipPip
  • 144 posts
Click to view battle stats

Posted 12 October 2012 - 07:59 PM

Usually that consists of Java not running correctly. I would suggest using I.E. If that problem consists, go to your internet options and make sure your Java scripting in enabled.
* Ignorance Is Bliss*

#3 CapuDie

CapuDie

    RHQ Clan Staff

  • Community Crew
  • 2,694 posts
Click to view battle stats

User's Awards

                 

Posted 13 October 2012 - 06:34 AM

Usually that consists of Java not running correctly. I would suggest using I.E. If that problem consists, go to your internet options and make sure your Java scripting in enabled.


I would've suggested to check the java script option first
!!before using I.E.!! :o
=> it's a twap!

CapuDie.pngCapuDie.png


#4 senug

senug

    Slayer Noob

  • Established Members
  • PipPipPipPipPipPipPip
  • 1,041 posts
Click to view battle stats

Posted 13 October 2012 - 06:49 AM

Yeah that happened to me too. Not at the account recovery but after logging in the website and clicking on play now, the screen would just be black. What I done was enabled the Javascript. That seemed to have worked. Go to your add-ons page and if the always enable java box is not ticked, tick it :)

Edited by senug, 13 October 2012 - 06:49 AM.

Posted Image

#5 Pandazack91

Pandazack91

    Outgoing Ogre

  • Established Members
  • PipPip
  • 144 posts
Click to view battle stats

Posted 13 October 2012 - 02:08 PM

I would've suggested to check the java script option first
!!before using I.E.!! :o
=> it's a twap!

ROTFLMFAO. NO U are a twap. :( ITS RABBIT SEASON.
* Ignorance Is Bliss*