Jump to content

Platinum level Jagex recognized fansite

Toggle shoutbox ColorWars ShoutBox

Marzanna : (Sep 30,2014 15:44) what mos you looking at going into @ veteran
2003 Veteran : (Sep 30,2014 14:51) Recruiter gave me a practice ASVAB test... Um yeah... I'm in trouble lol
Rednar : (Sep 30,2014 13:58) 7 forever
Sumurai8 : (Sep 30,2014 13:58) No, Rednar, Windows 9 is being announced today.
Marzanna : (Sep 30,2014 13:41) wait when did we get past XP?
Rednar : (Sep 30,2014 13:32) There was a Windows 9?
Sumurai8 : (Sep 30,2014 13:14) It's Windows 11.39
Mega Man : (Sep 30,2014 12:47) That Windows 10 announcement. The start menu was the first thing that caught my attention
The Cardinal : (Sep 30,2014 12:33) Its been bothering me for a while :)
Bazzy : (Sep 30,2014 12:15) or do we keep the right free... I honestly have no real clue
Bazzy : (Sep 30,2014 12:14) But personally I'm not a fan of other people, so I'll happily just stand on the left without moving.
Bazzy : (Sep 30,2014 12:14) yeah think we keep the left clear for people wanting to run straight up
senug : (Sep 30,2014 5:21) sorry left I meant
senug : (Sep 30,2014 5:21) Usually for example in underground stations escalators, if you are not walking down or up the stairs and just standing, we stand on the right side and those that want to climb up or down do so from the right.
Bazzy : (Sep 30,2014 4:46) We drive on the left hand side of the road yes, but we walk up the stairs any way we like.
The Cardinal : (Sep 30,2014 4:22) If in America, you drive on the right side of the road and go on the right side of the stairs, does that mean in England , since you drive on the left side of the road, you walk up the left side of the stairs?
The Cardinal : (Sep 30,2014 4:20) So I have a question.
Super Fly : (Sep 30,2014 3:57) I'm not sure of your request, post more details in our Help forum! :)
storm501st : (Sep 30,2014 3:37) need some help with dungeoneering hiring for help
godssword24 : (Sep 29,2014 18:37) :banana:

Trouble With Password and Email Recovery


This topic has been archived. This means that you cannot reply to this topic.
4 replies to this topic

#1 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 03:54 AM

I forgot my password last month because my computer broke and I tried to recover it with my registered email. However, my email did not match my account and I couldn't do a manual appeal either and I believe the email registered to my account has been changed. So what I did is email customer support and gave them as much information as I can. I gave them my account name, the month and year I created my account, the location of where I created my account, and the display names I have used for the account, In addition, I told them when I last logged into to Runescape and gave them all my listed infractions for the account. Finally the most important thing I did was give Jagex the copied details of my last membership transaction from early 2006.

Jagex gave an automated response to me, saying they will do their best to get back to me and told me to visit their support center and forums, which I did before sending the email.

Unless my task was successful, I' am afraid I have lost my account for good.

Anyone know if I did the right thing or do I need to do more to recover my account? Also, will my transaction details increase my chances of recovery? I wanna get my account back ASAP so I can do the Halloween event at the end of this month because I have never missed a single holiday event with the account.

Edited by Alfawarlord, 03 October 2012 - 04:12 AM.


#2 CapuDie

CapuDie

    RHQ Clan Staff

  • Community Crew
  • 2,780 posts
Click to view battle stats

User's Awards

           

Posted 03 October 2012 - 03:58 AM

Perhaps you don't even have an email linked to the account... If you've been gone since 2006-2007, I highly doubt it...

CapuDie.pngCapuDie.png


#3 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 04:04 AM

I did register an email with the account and I was logged into the account recently. My account name is Junni16 (The same name as my forum account) and it is my main account.

#4 kilvehk

kilvehk

    sheldon

  • Established Members
  • PipPipPipPipPipPipPipPipPip
  • 2,164 posts
Click to view battle stats

Posted 03 October 2012 - 05:56 AM

with that ammount of info you shouldnt have a problem getting it back assuming most of the info you gave them is correct


s5hjsj.png      kilvehk.png    2a7wy1z.png

thanks for the sig brandon!

 312z02g.png    vrvoli.png

2eojfhh.png24qlhmv.pngiqvn7s.png

 

2vlsea0.png

 

 

 

      

 

 


#5 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 07:57 AM

Edit: Never mind. I figured out my password and got my account back. All I need to do now is write down the information and secure it. Moderators can now close this topic.

Edited by Junni16, 03 October 2012 - 10:07 PM.