Jump to content

Platinum level Jagex recognized fansite

Toggle shoutbox ShoutBox

Looking for Shield of Arrav or Heroes' Quest Partners? - Check out this topic.
2003 Veteran : (Jan 26,2015 13:36) Join the FC for it, normally you can find a world where PC is PACKED
Hi Im Trippy : (Jan 26,2015 11:49) No ones ever in the actual world for it :(
Hi Im Trippy : (Jan 26,2015 11:49) Does anyone know the Pest Control world for 07?
With Faith : (Jan 26,2015 9:44) I think I was looking at rocktails.. Not sure was just looking at 120 things in our calc
The Cardinal : (Jan 26,2015 9:38) Things are really crashing right now. People panicked and bought things early, and now things are hitting rock bottome. 99 Cooking would only cost me 500k from 95
Rednar : (Jan 26,2015 9:25) 30m? what are you cooking?
With Faith : (Jan 26,2015 8:20) be careful of unstable prices. I've been looking at the 120 cooking costs. jumped between 30mil-9mil-17mil in a few days
The Cardinal : (Jan 26,2015 7:40) By the way, 99 Fletching is cheap af right now. Ascencions from 92-99 only cost me 9m for the shards, and I can still resell the bolts
senug : (Jan 26,2015 6:31) Gray <3
Graystar : (Jan 26,2015 6:29) Senug <3
senug : (Jan 26,2015 6:25) Thanks :) Man do I miss RHQ and RS :D Yes I do
Katalex : (Jan 26,2015 6:24) Hey!! Welcome back Senug
senug : (Jan 26,2015 6:21) Hey :)
Sumurai8 : (Jan 26,2015 3:51) To tickle or not to tickle...
Super Fly : (Jan 26,2015 2:28) Yay 4 tea
DJ Phox : (Jan 26,2015 0:25) nah that's just a compass and ruler doing what they do best :P
With Faith : (Jan 25,2015 23:58) All of those straight lines and perfect circles though... such skill :P
DJ Phox : (Jan 25,2015 23:57) Better than me.... My drawing pretty much look like this: http://upload.wikime..._Figure.svg.png
With Faith : (Jan 25,2015 23:48) I can't draw XD http://adobe.ly/1EKOEmC
Frisked : (Jan 25,2015 20:26) Heyaa!!!

Trouble With Password and Email Recovery


This topic has been archived. This means that you cannot reply to this topic.
4 replies to this topic

#1 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 03:54 AM

I forgot my password last month because my computer broke and I tried to recover it with my registered email. However, my email did not match my account and I couldn't do a manual appeal either and I believe the email registered to my account has been changed. So what I did is email customer support and gave them as much information as I can. I gave them my account name, the month and year I created my account, the location of where I created my account, and the display names I have used for the account, In addition, I told them when I last logged into to Runescape and gave them all my listed infractions for the account. Finally the most important thing I did was give Jagex the copied details of my last membership transaction from early 2006.

Jagex gave an automated response to me, saying they will do their best to get back to me and told me to visit their support center and forums, which I did before sending the email.

Unless my task was successful, I' am afraid I have lost my account for good.

Anyone know if I did the right thing or do I need to do more to recover my account? Also, will my transaction details increase my chances of recovery? I wanna get my account back ASAP so I can do the Halloween event at the end of this month because I have never missed a single holiday event with the account.

Edited by Alfawarlord, 03 October 2012 - 04:12 AM.


#2 CapuDie

CapuDie

    Community Crew - Mentor / RHQ Clan Staff

  • Community Crew
  • 2,844 posts
Click to view battle stats

User's Awards

           

Posted 03 October 2012 - 03:58 AM

Perhaps you don't even have an email linked to the account... If you've been gone since 2006-2007, I highly doubt it...
CapuDie.pngCapuDie.png

#3 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 04:04 AM

I did register an email with the account and I was logged into the account recently. My account name is Junni16 (The same name as my forum account) and it is my main account.

#4 kilvehk

kilvehk

    sheldon

  • Established Members
  • PipPipPipPipPipPipPipPipPip
  • 2,169 posts
Click to view battle stats

Posted 03 October 2012 - 05:56 AM

with that ammount of info you shouldnt have a problem getting it back assuming most of the info you gave them is correct


s5hjsj.png      kilvehk.png    2a7wy1z.png

thanks for the sig brandon!

 312z02g.png    vrvoli.png

2eojfhh.png24qlhmv.pngiqvn7s.png

 

2vlsea0.png

 

 

 

      

 

 


#5 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 07:57 AM

Edit: Never mind. I figured out my password and got my account back. All I need to do now is write down the information and secure it. Moderators can now close this topic.

Edited by Junni16, 03 October 2012 - 10:07 PM.