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Need a Shield of Arrav / Heroes Quest Partner? Click here!
Supremacy : (Oct 23,2014 20:50) I enjoyed the 1m profit from that event. :D
senug : (Oct 23,2014 18:49) Thanks for the Corp event, even though I turned up about half an hour late and got most of the drops, it was fun and with a few people, easily killed :)
senug : (Oct 23,2014 16:10) Corp hmmm??? I might not come to that, or I may be late for it. :D
Sliver : (Oct 23,2014 16:02) RuneHQ Corporeal Beast event starts in 58m! World: 67 FC: Bertie
Alfawarlord : (Oct 23,2014 13:28) yes they are 2 different accounts with separate stats, though you use the same login details
RoseOfTheRaven : (Oct 23,2014 12:52) Are characters in old school runescape seperate from the current runescape?
RoseOfTheRaven : (Oct 23,2014 12:50) I did, was only replying to what he said
Bazzy : (Oct 23,2014 12:50) I think the addition showing them what topic, is making people think they can use the shoutbox to find help with partner quests.
Bazzy : (Oct 23,2014 12:49) Guys please, The shoutbox is NOT for partner requests. Please use the topic and await contact on there.
RoseOfTheRaven : (Oct 23,2014 12:37) drink i can do heroes with you when you get to it
Jigerkiller : (Oct 23,2014 12:28) NIck i just mesaged you
Nick : (Oct 23,2014 12:24) I have went ahead and created a new account under the alias SOAhelp1 and am currently training on cows to successfully join a gang to defeat the level 21 opponent. If this does not take too long, I will be sure to regularly make these accounts (Free of charge) if the certificates do not deplenish quickly.
drinksimp : (Oct 23,2014 12:19) Add me if you need a black arm partner. Drink Simp
senug : (Oct 23,2014 12:12) For partner requests, please click the link above the shoutbox. There is no need with spamming out the shoutbox with partner requests. If you posted on the topic already, then be patient. :)
Jigerkiller : (Oct 23,2014 11:41) right
RoseOfTheRaven : (Oct 23,2014 11:36) I wish I hadn't chosen pheonix gang lol so many needing black arms
Jigerkiller : (Oct 23,2014 11:35) so am i
RoseOfTheRaven : (Oct 23,2014 11:29) Still looking for a black arms gang member for heroes. Had to run out to store suddenly earlier.
Jigerkiller : (Oct 23,2014 11:02) you should
Nick : (Oct 23,2014 11:01) Almost tempted to make a new account just to help with all these shield of arrav requests.

Trouble With Password and Email Recovery


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4 replies to this topic

#1 Guest_Junni16_*

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Posted 03 October 2012 - 03:54 AM

I forgot my password last month because my computer broke and I tried to recover it with my registered email. However, my email did not match my account and I couldn't do a manual appeal either and I believe the email registered to my account has been changed. So what I did is email customer support and gave them as much information as I can. I gave them my account name, the month and year I created my account, the location of where I created my account, and the display names I have used for the account, In addition, I told them when I last logged into to Runescape and gave them all my listed infractions for the account. Finally the most important thing I did was give Jagex the copied details of my last membership transaction from early 2006.

Jagex gave an automated response to me, saying they will do their best to get back to me and told me to visit their support center and forums, which I did before sending the email.

Unless my task was successful, I' am afraid I have lost my account for good.

Anyone know if I did the right thing or do I need to do more to recover my account? Also, will my transaction details increase my chances of recovery? I wanna get my account back ASAP so I can do the Halloween event at the end of this month because I have never missed a single holiday event with the account.

Edited by Alfawarlord, 03 October 2012 - 04:12 AM.


#2 CapuDie

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Posted 03 October 2012 - 03:58 AM

Perhaps you don't even have an email linked to the account... If you've been gone since 2006-2007, I highly doubt it...
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#3 Guest_Junni16_*

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Posted 03 October 2012 - 04:04 AM

I did register an email with the account and I was logged into the account recently. My account name is Junni16 (The same name as my forum account) and it is my main account.

#4 kilvehk

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Posted 03 October 2012 - 05:56 AM

with that ammount of info you shouldnt have a problem getting it back assuming most of the info you gave them is correct


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thanks for the sig brandon!

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#5 Guest_Junni16_*

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Posted 03 October 2012 - 07:57 AM

Edit: Never mind. I figured out my password and got my account back. All I need to do now is write down the information and secure it. Moderators can now close this topic.

Edited by Junni16, 03 October 2012 - 10:07 PM.