Jump to content

Platinum level Jagex recognized fansite

Toggle shoutbox ColorWars ShoutBox

Need a Shield of Arrav / Heroes Quest Partner? Click here!
2003 Veteran : (Nov 24,2014 13:13) Please follow the link above the chat box :)
Shaidan : (Nov 24,2014 12:57) can anyone help me on heroes?
senug : (Nov 24,2014 11:16) Gl :D
Supremacy : (Nov 24,2014 10:25) You're going to suffer, I say. SUFFER!!
Reyn : (Nov 24,2014 10:09) Time to do EW Part III. Wish me luck ;-;
senug : (Nov 24,2014 8:16) Back to work after a 2 week sickness break :D Won't be able to play RS as frequently as I was the past 2 weeks, but will still be on a few hours a day :D depending on when I finish. Hopefully I finish early today so can spend more then a few hours :P
senug : (Nov 23,2014 20:17) Got 75 dg today (and unlocked f36 - occult for doing the prev 35, although it was unlocked already). Just need 3 herb lvls and I'm done :D
2003 Veteran : (Nov 23,2014 19:09) .... free 95m pl0x? lol
RoYALxBeARD : (Nov 23,2014 18:56) double xp i got 85-99 for 100m using extremes for 1k overloads
The Cardinal : (Nov 23,2014 18:40) 80-99 is typically 250-300m depending on the market. Probably on the lower end right now
2003 Veteran : (Nov 23,2014 18:30) 71-75 cost me 8m. Can only imagine how much 99 will cost lol.
senug : (Nov 23,2014 17:56) 99 herblore will cost a lot :D
FireHazard772 : (Nov 23,2014 16:12) @Super 200m xp or nothing :P
senug : (Nov 23,2014 14:10) I'll have to do some slayer for money then :D
Haxorze : (Nov 23,2014 14:03) 99 is cool too :)
Super Fly : (Nov 23,2014 13:19) 120 or nothing
Haxorze : (Nov 23,2014 13:18) and dont stop till you got that cape
Haxorze : (Nov 23,2014 13:18) yes
senug : (Nov 23,2014 13:03) So you say buy all the herb and ingredients and spend millions? :D
Haxorze : (Nov 23,2014 12:14) just do like I did. Spend way to much on it :)

Trouble With Password and Email Recovery


This topic has been archived. This means that you cannot reply to this topic.
4 replies to this topic

#1 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 03:54 AM

I forgot my password last month because my computer broke and I tried to recover it with my registered email. However, my email did not match my account and I couldn't do a manual appeal either and I believe the email registered to my account has been changed. So what I did is email customer support and gave them as much information as I can. I gave them my account name, the month and year I created my account, the location of where I created my account, and the display names I have used for the account, In addition, I told them when I last logged into to Runescape and gave them all my listed infractions for the account. Finally the most important thing I did was give Jagex the copied details of my last membership transaction from early 2006.

Jagex gave an automated response to me, saying they will do their best to get back to me and told me to visit their support center and forums, which I did before sending the email.

Unless my task was successful, I' am afraid I have lost my account for good.

Anyone know if I did the right thing or do I need to do more to recover my account? Also, will my transaction details increase my chances of recovery? I wanna get my account back ASAP so I can do the Halloween event at the end of this month because I have never missed a single holiday event with the account.

Edited by Alfawarlord, 03 October 2012 - 04:12 AM.


#2 CapuDie

CapuDie

    Community Crew - Mentor / RHQ Clan Staff

  • Community Crew
  • 2,815 posts
Click to view battle stats

User's Awards

           

Posted 03 October 2012 - 03:58 AM

Perhaps you don't even have an email linked to the account... If you've been gone since 2006-2007, I highly doubt it...
CapuDie.pngCapuDie.png

#3 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 04:04 AM

I did register an email with the account and I was logged into the account recently. My account name is Junni16 (The same name as my forum account) and it is my main account.

#4 kilvehk

kilvehk

    sheldon

  • Established Members
  • PipPipPipPipPipPipPipPipPip
  • 2,164 posts
Click to view battle stats

Posted 03 October 2012 - 05:56 AM

with that ammount of info you shouldnt have a problem getting it back assuming most of the info you gave them is correct


s5hjsj.png      kilvehk.png    2a7wy1z.png

thanks for the sig brandon!

 312z02g.png    vrvoli.png

2eojfhh.png24qlhmv.pngiqvn7s.png

 

2vlsea0.png

 

 

 

      

 

 


#5 Guest_Junni16_*

Guest_Junni16_*
  • Guests
Click to view battle stats

Posted 03 October 2012 - 07:57 AM

Edit: Never mind. I figured out my password and got my account back. All I need to do now is write down the information and secure it. Moderators can now close this topic.

Edited by Junni16, 03 October 2012 - 10:07 PM.