5 replies to this topic

[Alfawarlord]

The RuneHQ clan has risen from its ashes. This is the official clan of the Platinum Level RuneScape helpsite
 
We are a friendly, community-oriented clan and plain awesome! We offer advice and help with your in-game goals, casual conversation, and non-mandatory weekly events hosted by the RuneHQ Events Team! Everyone is welcome to join, have fun, make friends, contribute, and even learn something new!
 
Just hop into the clan chat "RuneHQ" as a guest and ask for an invite
 
Interested in joining?

• There are no level requirements.
• If you are inactive for an extended period of time, you will be removed from the clan.
• You will be asked to read the clan rules before joining.  These are located here.

Notes:

• If you do not get a reply immediately, please wait 5-10 minutes and ask again.
• If the clan is full at the time of your asking, you (obviously) won't be able to be invited, but are welcomed to stay as a guest until space becomes available.

In this thread, you will find information about a number of topics about this clan, including our rules, rank system, and a current list of blocked users.
 
Table of Contents:
- How to join a Clan chat
- Clan Code of Conduct
- Clan Rank System
- Inactivity Cleanouts
- Clan Statistics
- Clan Ban List
- Clan Citadel
- Clan Elder
- FAQ

RuneHQ Clan Page: http://services.rune...ome/clan/RuneHQ

[Alfawarlord]

How to join a Clan Chat:
 
To join the clan chat as a guest follow the steps below:

1. Start by clicking the Clan Chat tab. It will open up the window you see in the image above.
2. Click the green circle which is Visited Clan Chat.
3. Click the green arrow which is the Join button.

4. Once you click the green arrow, it will prompt in your chatbox for the name of the clan you wish to join.  Type in "runehq".

5. Once you have successfully joined, use 3 slashes before your message (example: ///hi) for them to show in the visited clan chat.

6. Simply ask for an invite and the clan staff will instruct you on how to proceed.

 

Once you have been invited you can talk in the clan chat by putting only 2 slashes before your message (example: //hi)

[Alfawarlord]

Clan Code of Conduct:
 
(Version: 4.0, Last Revised: August 24, 2012)

As a member of this clan, your behavior affects the image of RuneHQ in the community. Because of this, we ask that you follow these rules in your interactions with other players both inside and outside of the clan chat. It is YOUR responsibility to remain up-to-date on the rules of this clan.

1. All clan members are to abide by the Rules of RuneScape. No exceptions!
As we are all players of this game which is run by Jagex Ltd., we are hereby bound to their rules of conduct and we take this very seriously. Failure to abide by these rules is grounds for your immediate removal from this clan and can possibly result in action being taken against your account by Jagex Moderators.

2. Treat all other players with civility, respect, and fairness be they members of this clan or other players in the public.
Respect is one of the core principles of this clan. All players have equal rights and worth and it is expected that all users treat each other with such. The things you say and do on the internet can hurt someone in real-life. Remember there is a real person behind that screen name. Think before you act. You should not be deliberately provoking other players, and although we’re generally nice and want to help you however we can, please don’t take advantage of our hospitality by begging for free stuff. Also, please be respectful and supportive of other people’s goals and achievements, even if they seem trivial to you. Even the mightiest Completionist Cape-touting master adventurer was a Level 3 once, you know!

3. Do not use offensive language.
This refers to swearing as much as it does racism or other grossly inappropriate remarks. We understand RuneScape has a Profanity Filter, but users should not need to rely on such to traverse our channel. Mild swearing such as “damn” or “ass” is permitted since it is allowed on both the RuneHQ Forums and is not censored by the game. Out of respect for others, if any user asks you to tone down your language, please do so.

4. Flaming, Spamming, Trolling, or other disruptive behavior will not be tolerated.
This is hopefully self-explanatory. Flaming, spamming, and trolling are simply childish and unwelcome in our chat channel. Also, for the sake of maintaining a positive image of ourselves in the community, please do not go about doing these things (or similar) out in other clan chats, friends chats, public chat, etc.

5. No sexual, racist, or religious topics in the clan chat.
Discussion of sexual topics or sexuality is not permitted in this clan chat. Racist comments and jokes are childish and disrespectful of other nationalities and ethnic groups, and religious topics can descend into heated arguments in a matter of seconds. Out of respect for other users and our staff who try to keep order in the clan chat, please take these discussions elsewhere.

6. Be respectful of the Clan Staff and follow their instructions.
Clan Staff are designated by a Key, Ship’s Wheel, or a Gold Star next to their name in the clan chat list. If we’re asking you to tone down your language, take your conversation to PM, and/or change the topic of discussion, please do so. There’s no need for mockery, heckling, or telling us how we should be doing our jobs. Also, we understand your desire to help, but please leave recruiting to those who have the ability to recruit (Captains+). We have to run them through the paces again ourselves anyway, so grilling prospective recruits in advance is no help to us. If you have an objection to how a situation was handled, take screenshots of as much of the incident as you can (possibly even your whole chatlog) and send them to Alfawarlord or one of the other Deputies on the RuneHQ Forums.

7. Do NOT place Clan Staff members on your Ignore List, especially when they are giving you instructions.
We will remove users from the clan for doing this. Ignoring a staff member can result in you missing important information or instructions and generally comes across as disrespectful and demonstrative of an unwillingness to cooperate with the leadership of this clan. Our staff is hand-selected from mature individuals who then have to sign a permission slip which makes them legally responsible to RuneHQ for their actions. We’re not going to intentionally do things to annoy you, so if something we do bothers you, come talk to us instead of adding us to your Ignore List. Be proactive.

8. This clan has a firm anti-gambling, anti-scamming stance. Advertising, participating in, or hosting scams and/or gambling games is STRICTLY prohibited.
This includes but is not limited to "The Flower Game," “Hot/Cold,” "Seal Game," "Goodie Bag," or "Doubling Money.” This is a very serious offense in this clan as it is both against the Rules of Runescape and it portrays both our clan and the RuneHQ website by extension as dishonest. If you are caught hosting or participating in these dishonest activities, expect to be removed from the clan without warning.

 

9. This is a primarily English-speaking clan. If a user requests that you stop using a language other than English in the clan chat, please do so out of respect for others.
While our users come from a variety of backgrounds and speak many different languages, English is the main language spoken by the majority of our clan. If a user feels that the use of any other language in the clan chat is limiting his or her ability to participate in the conversation, we ask that you take it to another friends or clan chat. If you have read this far "If you want to live, don't anger the cute fluffy koala." is what you are looking for to tell your recruiter if you want to join the clan.

 

10. RuneHQ Clan Staff reserve the right to interpret and apply these rules on a case-by-case basis.
We recognize that every incident is different and occurs in different circumstances. We reserve the right to interpret these rules and take the appropriate action according to the circumstances.

Additional Information:

• Participation in the Citadel and clan chat are not mandatory, but are highly encouraged activities.
• Clan members are also encouraged to read the Clan Forum regularly to remain current with the latest rule revisions and other important updates.
• If you have a problem or suggestion, please take this up with a clan staff member either in-game or via the PM system on RuneHQ.

[Alfawarlord]

Clan Rank System:
 
Non-Staff - XP-Based Ranks

Recruit
Abilities: Party Room, Theater, and Battlefield
Requirements: None.

Corporal
Abilities: Party Room, Theater, and Battlefield
Requirements: In the clan at least 2 Months and have 10M or greater Clan XP.

Sergeant
Abilities: Party Room, Theater, and Battlefield
Requirements: In the clan at least 6 Months and have 25M or greater Clan XP.

Non-Staff - Ranks of Distinction

Lieutenant (Not in Use)
Abilities: N/A
Requirements: N/A

Captain "Clan Elder"
Application-based rank where all clan members regardless of rank can nominate themselves or other players if they meet the criteria listed below. Staff will examine the nominations on a regular basis and determine whether or not the nominee will get the rank.
Abilities: Party Room, Theater, Battlefield, Citadel/Clan Camp Meeting Room, and Invite
Requirements: See spoiler below.

Spoiler

Initial Requirements:
-->Have a reputation of mature behavior and a clan-minded attitude.
-->Are active chat participants that have been with the clan for several months.
-->Are experienced players. This is where Skill Levels, Capes, and Quest Points factor in.
-->Are regular contributors at the Clan Citadel.
-->Must have a RuneHQ Forum account so the Clan Staff can more easily keep in touch.

Requirements to Maintain Rank:
-->Continue to meet or exceed behavioral expectations.
-->Meet the quarterly XP Requirements to stay in the clan. (100k per 3 months)
-->Must be willing to go above and beyond normal expectations to benefit the community.

Staff Positions - Clan Moderators:

General "Initiate Clan Staff"
Staff members who have not signed the Staff Permission Form required for higher rank.
Abilities: Non-Staff abilities + Kick Guests and Initiate Vote
Position Holders: See spoiler below.

Spoiler

- Big Mac 5119
- Hope 1789
- Iiamfish98

Admin "Clan Staff"
Clan staff members who have signed the RuneHQ Staff Permission Form and were promoted from General.
Abilities: General abilities + Kick/Ban Guests and Clan Members, Clan Noticeboard, Avatar Warden and Rated Clan Wars
Position Holders: See spoiler below.

Spoiler

- Bryndiss
- Dr Berry

- Lisa Jayne X
- Moo Moo739
- Raider King
- Sliverdager1
- Smexy Sarah
- Stan the 1st
- Sumurai8
- Super Fly
- Tabion360

Organiser (Not in Use)
Abilities: N/A
Requirements: N/A

Coordinator (Not in Use)
Abilities: N/A
Requirements: N/A

Staff Positions - Clan Council:

Overseer
Clan staff members who have signed the RuneHQ Staff Permission Form. Highly regarded staff members who comprise the top decision-making body of the Clan.
Abilities: Coordinator abilities + Citadel Control, and Battlefield Changes Control.
Position Holders: See spoiler below.

Spoiler

CapuDie
Graystar

Deputy Owner
Clan staff members who have signed the RuneHQ Staff Permission Form. Representative co-leaders responsible for handling affairs involving their assigned region.
Abilities: All abilities.
Position Holders: See spoiler below.

Spoiler

Javezz
Shaleclaw
SirDarkblitz

Owner
Manages the clan staff and oversees the rankings & disciplines.
Abilities: All abilities.
Position Holder:
Alfawarlord

[Alfawarlord]

Inactivity Cleanouts:
On a monthly basis, we have cleanouts be based on not one's total clan xp but one's activity in the game. On the first day of every month inactive clanmates will be removed.
- Inactivity is determined on whether or not one has gained 100K XP in the 3 months prior to the day of the cleanout. This requirement may be increased/decreased in the future.
- Cleanouts are not restricted to a certain rank. Any rank, from deputy owner to recruit risk getting removed for inactivity.

Inactive for a long time?
Some of you may have go inactive or less active for several months (school/work...) and do not want to be removed during cleanounts. If this applies to you, then pm your rs name along with a reason and the suspected duration of your inacitvity to Alfawarlord.

 
Clan Statistics:
While in the clan, every xp you get is considered clan xp. Everyone can check on their clan xp under the "Clanmates" tab on our RuneHQ Clan Page on the RS site. We make a snapshot of the clan xp per player every day and once in a while we make statistics out of them. Ever wondered who gained the most xp in the past month? When you joined the clan? Trying to see if you gain as much xp as you intended to get? Then this section might be helpful. Every report is posted on pastebin due to character limits. This is running since December 2, 2011. These statistics are used for the monthly inactivity cleanouts.

Clan XP:
http://services.rune...clanName=RuneHQ

Recent stats:
- May (01-05 till 01-06): http://pastebin.com/XGw11MK6
- Longest timespan (till 01-06-2013): http://pastebin.com/bvFcDMMb
- Jun cleanout (01-03 till 01-06): http://pastebin.com/khCuANZc
- Join dates: http://pastebin.com/tL81rPhT

 

Clan Ban List:
Many players have been banned from the clan since its creation on the clan in april 2011. Sadly the banlist has a limit of 100 bans and staff have to keep adding new bans. The number of free slots has been shrinking rapidly lately. That's why we have decided to remove many of the old bans to open up some space. We sincerely hope that these players have learned from their mistakes. However some of will stay permanently banned because what they did is unforgivable.

With this we also want to introduce temporarily bans. When someone made it onto the ban list in the past they stayed on that list most of the time. Most players will now be banned for a week or more depending on the seriousness of the offense. Perm bans will still be handed out if needed. From now on we will give you who aren't clan staff some more insight into bans. Each banned player will be listed here along with the date of the ban, the duration of the ban and the reason of banning. We also are making public how long a ban would last if you were to break a certain rule.

Bad language, minor trolling, disrespect to clanmates - 1-2 week ban
Serious trolling, Disrespect towards staff - 1 month ban
RWT, Scamming, or other Rs rules - 6 month ban
 
Note: Your RuneHQ Clan ban has no effect on your RuneHQ forum account. If you are banned from the clan, you will still be able to use your RuneHQ forum account.

In case Clan Staff isn't online:
At times no clan staff member may be online to deal with the guests/clanmembers breaking the rules. If this happens take a screenshot of the chat and send it to Alfawarlord. That way a clan staffmember can deal with the player as soon as they get on.


Clan Citadel:
At the present time, our citadel has been maxed out, meaning we have the highest tier items in every area. As such, we don't have anything to upgrade unless more Tiers or customizations are released. That said, however, we do still have to pay for the upkeep, and that requires help from you clanmates. The faster we reach the required totals for upkeep, the sooner all the plots will unlock, meaning everyone can skill where they want. However, if you do notice that we may come up short in a specific goal, we would certainly appreciate it if you would help there. If we only need wood at the end of the week, and you haven't capped yet but have a 99 in woodcutting, please don't think only about yourself, but make an effort for the clan. The Clan Citadel's build tick occurs every Tuesday at approximately 2:15pm GMT. That is when any upgrades are applied and each player's weekly resource cap resets. For more information on Clan Citadels, check out our Clan Citadel guide
 
 
Clan Elder:
Clan elders is an application-based rank where all clan members regardless of rank can nominate themselves or other players if they meet the criteria listed below. Staff will examine the nominations on a regular basis and determine whether or not the nominee will get the rank. Although your in-game achievements such as Total Level and Quest Points will be considered, we are no longer requiring them as a prerequisite for applying for the rank.

We are looking for individuals who meet the following criteria to be Elders:
-->Have a reputation of mature behavior and a clan-minded attitude.
-->Are active chat participants that have been with the clan for several months.
-->Are experienced players. This is where Skill Levels, Capes, and Quest Points factor in.
-->Are regular contributors at the Clan Citadel.
-->Must have a RuneHQ Forum account so the Clan Staff can more easily keep in touch.

Requirements to Retain Elder Status:
-->Continue to meet or exceed behavioral expectations
-->Meet the quarterly XP Requirements to stay in the clan. (100k per 3 months)
-->Must be willing to go above and beyond normal expectations to benefit the community.

In your nominations, please try to answer the following questions:
1. Who are you nominating? It can be yourself or someone else.
2. Why should we name this person an Elder?
3. What is their RuneHQ Forum Account Name?
 
You may nominate yourself or another player so long as they are in this clan. Send your nomination to Shaleclaw or Alfawarlord.

[Alfawarlord]

Frequently Asked Questions:
 
"How can I become a clan staff member?"

Our Clan Staff positions are Invite-only, meaning we do not accept applications or requests for rank. Instead, we select new staff members through internal discussions based on the actual need for the position (whether or not we're shorthanded) and our observations of individuals' behavior. This mostly includes your behavior in-game, but if you have a RuneHQ Forum account, we consider that too. That said, if you are wanting the best chance of becoming a staff member, being on your best behavior and relatively talkative in the clan chat is an excellent start. But don't bother sucking up to us for rank, we can tell when you're doing that. Just be yourself! That's the "you" we want to see.
 
"Are there any requirements such as age or rank to become a staff member?"

In a word, no. We have no age requirements. If you're old enough to play RuneScape (13), you can be a staffmember for this clan. However, because of the process involved in naming Elders and the fact we hold them to behavioral standards above the rest of the clan, they do have a slight edge when it comes to being considered for a staff rank.
 
"Why can only those who have signed the RuneHQ Staff form kick/ban clan members?"

We would like to emphasize that the RuneHQ clan is connected to RuneHQ. The reasoning behind the staff form is based on the fact that we have to be able to trust those to whom we give abilities which could seriously inflict damage to the clan.  Everyone in the clan is constantly monitored by their superiors to make sure nothing goes wrong. A clan member or new staff member might only get demodded or banned when they intentionally hurt the clan. RuneHQ Clan Staff who have signed the Staff form on the contrary are also monitored by the owners of the site and can receive an even bigger punishment for hurting the clan. Not only might they get demodded/banned in the clan, but they also risk getting sued in court in real life by the owners of the RuneHQ Site for intentionally hurting the clan. To be promoted from General to a higher rank, you (if you're 18+) or your parents (if you're -18) must sign a form and give the owners of RuneHQ information about who you are in the real world.
 
"Which ranks are allowed to lock/unlock skill plots?"
Any staffmember with the rank of Clan Admin or higher has the ability to lock and unlock skill plots in the Clan Citadel when needed.


If you feel that any information in this topic is incorrect/missing or you have another FAQ you feel should be added, then send a PM here on the forum to Alfawarlord